William Baker

 

254-289-1073 ~ williambaker03@yahoo.com

 

Professional Profile: 

·   Extensive experience in installation, configuration, and administration in various OS environments

·   Thorough knowledge of Windows 7, Windows Vista, Windows Server 2008/2003, Ghost, TCP/IP, Putty, and others

·   Experience with virtualization technologies such as VMWare vSphere 5.0, 5.5, 6.0, ESXi and Hyper-V

·   Solid understanding of of Active Directory, Group Policy, and managing computers and users within a domain

·   Experience with IIS and File Server administration

·   Ability to implement and optimize use of IP, DNS, DHCP, and other network protocols

·   Utilize scripting for software deployment and configuration

·   Experienced in fault detection, isolation and correction of computer systems software and Enterprise hardware including individual peripheral devices

·   Ability to perform independent as well as work within a team environment

 

Operating Systems:Windows XP, Vista, 7, 8.1 Enterprise, Windows Server 2008/2003, Red Hat Linux 5

Software:  Microsoft Office 2013 and below, Norton Utilities, McAfee, WinZip, Symantec Ghost, Symantec Endpoint, Putty

Hardware:  Dell Power Edge Servers, workstations, desktops, laptops, Optia servers, Cisco switches, NetApp storage solutions, Infortrend, and Winchester storage systems

Professional Accomplishments:

Cisco Certified Entry Networking Technician, 2015

ITIL v3 Foundation, 2015

CompTIA A+ ce, 2015

CompTIA Server+, 2014

CompTIA Network+ ce, 2014

VMWare Certified Associate – Data Center Virtualization, 2014

Microsoft Technology Associate – Windows Server Administration Fundamentals, 2014

CompTIA Security+ ce, 2013

Microsoft Windows 7 Configuring (70-680) Training Course (80 hrs), 2014

Microsoft Windows 7 Enterprise Desktop Support (70-685) Training Course (40 hrs), 2014

NetApp Clustered Data ONTAP v8.3 clustered mode Administration Training Course (40 hrs), 2015

 

Education: BS Information Technology-Network Administration, Western Governors University (Currently Enrolled)

 

Clearance: Active Dept. of Defense Top Secret / Sensitive Compartmentalized Information (TS/SCI)

 

 

 

Work Experience:

ManTech International Corp.  June 2009 to Present

Senior Systems Analyst,

·   Performs initial software loading and configuring on the various Enterprise technology platform assets used by the United States Army

·   Builds, configures, manage virtualized environments using VMWare VSphere virtualization software.

·   Creates and optimizes storage such as RAID, LUNs, aggregates, and volumes

·   Applies IAVM, TBs, and patches to OS environments and applications

·   Loads and maintains networking configurations on Enterprise class switches, routers, servers, and client platforms

·   Troubleshoots system and software anomalies using a variety of tools to identify and resolve issues to ensure optimum performance 

·   Responsible for interaction with a wide variety of system vendors to ensure hardware specifications are maintained as required 

·   Provides technical support to United States Army customers with hardware and software operations of all fielded systems

·   Performs troubleshooting, repair and/or component replacement on multiple Enterprise hardware platforms

RAM, Inc., Westech International, Fort Hood, TX  August 2007 to June 2009

Team Lead

·   On-site supervisor for Test Support Contractor teams

·   Acted as liaison between contractor and government personnel in regards to data collection system configurations, and testing

·   Provided input to government test team documentation such as the Test Implementation Plan and Test Reports 

·   Attended and provided input at government test team meetings as the Test Support Contractor representative

·   Assisted in the development of the data collection plan to include costs

·   Developed and maintained databases used to store collected data criterions and to store accountability tracking information of test team computer equipment

·   Conducted and maintained inventories of electronic and mechanical equipment used during operational test execution 

·   Fulfilled duties as Information Assurance Security Officer (IASO) to enforce Army regulations regarding computer hardware and software configurations, specifications, and use.  Assisted in the design, development, and testing of electronic data collection equipment 

·   Planned, developed, and maintained small local area networks using server hardware/software, switches/hubs, end-client hardware and software, and peripherals; developed and provided training to data authentication groups (DAG) on data scoring applications and end-client hardware 

·   Performed on-site technical support for the data network used to store and process data

·   Used documented troubleshooting procedures, repairs to resolve issues and performed a variety of tests to ensure network stability and compatibility